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Maintenance plans

Shopify Maintenance & Support Plans

A Shopify team on call every month for app and theme updates, store changes and small development work. No setup fee, no minimum contract.

Shopify maintenance plans
Plans from$450 / month
  • No setup fee
  • No minimum contract
  • Cancel anytime
  • 3-hour average response
What is Shopify maintenance?

Shopify maintenance is the ongoing work that keeps a Shopify store fast, stable and up to date after launch. Shopify hosts and secures the platform, but themes, apps, content and integrations still need care. Mint Media's Shopify plans start at $450 per month and include app and theme update reviews, content and product changes, small development tweaks, store monitoring, daily theme and content backups and 3 to 7 hours of developer time.

Plans & pricing

Shopify maintenance plans

No setup fee. No minimum contract. Cancel anytime. Every plan includes the full checklist below; higher tiers add developer hours. We reply to requests in about 3 hours on average, and nearly always within 24 hours.

Essentials

$450 / month

Stores that need a handful of updates and fixes each month.

  • App & theme update reviews
  • Content & product updates
  • Small development tweaks
  • Store & checkout monitoring
  • App & security audits
  • Daily theme + content backups
  • Monthly report
Monthly developer hours
3 hrs
Response timeNearly always within 24 hours
3 hrs avg.
Most popular

Growth

$750 / month

Stores running regular promotions, product launches and app changes.

  • App & theme update reviews
  • Content & product updates
  • Small development tweaks
  • Store & checkout monitoring
  • App & security audits
  • Daily theme + content backups
  • Monthly report
Monthly developer hours
5 hrs
Response timeNearly always within 24 hours
3 hrs avg.

Priority

$1,050 / month

Busy stores that need fast turnaround on every change.

  • App & theme update reviews
  • Content & product updates
  • Small development tweaks
  • Store & checkout monitoring
  • App & security audits
  • Daily theme + content backups
  • Monthly report
Monthly developer hours
7 hrs
Response timeNearly always within 24 hours
3 hrs avg.

Unused hours roll over for up to 3 months. Additional hours are billed at $150/hour. Prices in USD.

What's included

What every Shopify plan includes

Update reviews before go-live

We review theme and app updates before they reach your store, test them against your customizations and roll back anything that breaks.

Store and checkout monitoring

We watch storefront speed, broken pages and checkout so problems are caught before customers report them.

Backups for themes and content

Daily backups of your theme, products and content, so a bad edit or app conflict is a quick restore.

A simple client portal

Requests go through our own client portal, not a crowded inbox. Track every ticket and see your hours used at any time.

How it works

Getting started is simple

  1. 01

    Choose a plan

    Pick the plan that fits, or book a quick call and we will recommend one. No setup fee and no minimum contract.

  2. 02

    Onboarding & audit

    We collect access, set up backups and monitoring, move hosting if your plan includes it, and audit the site so we know exactly what we are looking after.

  3. 03

    Your client portal

    Send requests through our simple client portal. Every request becomes a ticket you can follow from start to finish, with the hours used shown as you go.

  4. 04

    Ongoing care & reporting

    Updates, backups and monitoring run every month without you asking, and you get a monthly report of everything we did.

Client Testimonials

What Our Clients Are Saying

5.0

E-Commerce Dev, UI/UX Design & SEO for Food & Beverage Co

“Mint Media delivers very high-quality work.”

Mint Media built a Shopify store for a food and beverage company, covering development, UI/UX, SEO, and a subscription ordering platform that helped generate $10,000 in the first month. The team is quick, communicates clearly, and provides strong customer service.

Eitan Amar · CEO & Founder, Manna & Co.July 22, 2026 · Toronto, Ontario

  • E-Commerce Development
  • UX/UI Design
  • SEO

01 / 09

View All Reviews
Common questions

Shopify maintenance, answered

Who can maintain my Shopify store every month?

Mint Media maintains Shopify stores on fixed monthly plans. Our team reviews app and theme updates, makes product and content changes, handles small development tweaks and monitors the storefront and checkout, using 3 to 7 developer hours a month.

How much does a Shopify maintenance retainer cost?

Offshore retainers start around $150 per month, while North American agencies typically charge $600 to $1,700 for 4 to 10 hours. Mint Media's Shopify plans are $450, $750 and $1,050 per month for 3, 5 and 7 developer hours, with no setup fee.

Do I need a developer after my Shopify store launches?

Most stores do. Shopify keeps the platform running, but apps update, themes need fixes, promotions need new sections and integrations break. A maintenance plan gives you a developer for those jobs without hiring one full time.

Who reviews Shopify app and theme updates so nothing breaks?

On a Mint Media plan, we do. Theme and app updates are reviewed and tested against your store's customizations before they go live, and anything that causes a conflict is rolled back and fixed.

FAQ

Plan details

Shopify hosting is already part of your Shopify subscription, so our Shopify plans focus on the store itself: updates, changes, monitoring and development.

Shopify Plus stores have their own plans with more developer hours, covering checkout extensions, Shopify Functions, Flow and B2B.

No. There is no setup fee and no minimum contract. Plans are billed monthly and you can cancel at any time.

Unused hours roll over for up to 3 months, so a quiet month is not wasted. If you need more time in a busy month, extra hours are billed at your plan's hourly rate.

Plan hours cover fixes, content changes and small improvements. Larger projects such as a theme rebuild or a custom app are quoted separately, and extra hours are billed at $150 per hour.

Get started

Hand off your Shopify maintenance

No setup fee. No minimum contract. Cancel anytime. Tell us about your site and we will recommend the right plan within one business day.